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We rent on a first come, first serve basis. We will not hold items
We require a 10% deposit of your rental total at time of booking. You can pay your deposit over the phone by credit card or you can mail in your deposit. Deposits must be received within 2 days of making your reservation. Your deposit will be deducted from your overall total and the balance is payable upon delivery of your item. Deposits are only refunded for cancellations due to inclement weather. NO EXCEPTIONS!
Example: Disney Princess Bounce $100.00
Whale Slide $175.00
Sales Tax $17.88
Subtotal $292.88
10% deposit= $29.29
Balance at delivery= $263.59
We are required to charge sales tax. We do not offer cash discounts.
Please note that the ground where the unit will be set up needs to be a smooth compatible surface such as grass or a hard top and not within 5 feet of any fixed object. It should be free of sharp objects, sticks, rocks, bricks and animal poop before we arrive and any overhead limbs should be trimmed as well. As safety is our main goal, we reserve the right not to set up a unit if conditions are not favorable or are hazardous. Most units are between 15 to 20 feet
tall. We will not set up under low lying power lines. Once our delivery personnel has unloaded and started to set up, we will not move the unit (especially the big ones). So please make sure that where you want the unit is sufficient in space and meets the requirements. The units are way too heavy to be moving around the yard.
Each unit is required to be on its own 110V (3 prong) outlet. Nothing else can be plugged into it as it WILL trip your breaker. The unit must be within 75 feet of a power outlet. Power is the responsibility of the renter. If you do not have a power source, you will need to have a generator or rent one from us.
Adult supervision is required at all times for all units. Never leave children unattended.
We try to deliver our units to you at least 2 hours before your event starts. When possible we try to deliver all the units going to the same area around the same time. You may get your unit much earlier than your party time. We will pick the unit up after your party is over. Due to the size of most of these units, working in the dark is very difficult. Therefore, if your party is going late, you may opt to keep it overnight for an overnight fee (25.00 for moonwalks & 75.00 for slides, obstacles & interactives) otherwise, we will have the unit picked up before 8pm. Special exceptions are made for large events.
We do not offer refunds or rain checks if the units are not used for any reason.
If you are setting up in a park, make sure you have notified the parks and recreation department of your intent to have an inflatable and check for a power source. Some parks require to be listed as an additional insured on our insurance. We do not charge an additional fee for this. We need to be notified at least 1 week in advance so we can get the proper paperwork to the parks department.
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